Last updated: June 3, 2026
These Terms of Service (“Terms”) govern your access to and use of the website reeledgemedia.com (the “Site”), operated by Reel Edge Media (“Reel Edge Media,” “we,” “us,” or “our”), a marketing agency based in Vernon, British Columbia, Canada. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. About Our Services
Reel Edge Media provides marketing services including website design, local SEO, video production, social media management, branding, and related services. Information on the Site is provided for general informational purposes and does not constitute a binding offer. Any services we provide to you are governed by a separate written proposal, quote, or service agreement (“Service Agreement”). If there is a conflict between these Terms and a signed Service Agreement, the Service Agreement controls for that engagement.
2. Use of the Site
You agree to use the Site only for lawful purposes. You will not:
- Use the Site in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to the Site, its servers, or any connected systems
- Introduce viruses, malware, or other harmful code
- Copy, reproduce, scrape, or redistribute Site content without our permission
- Use the Site to transmit unsolicited or unauthorized advertising or spam
- Interfere with or disrupt the operation of the Site or other users’ use of it
3. Intellectual Property
All content on the Site — including text, graphics, logos, the Reel Edge Media name and logo, images, video, and design — is owned by or licensed to Reel Edge Media and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute this content without our prior written consent. Ownership of work produced for clients is addressed in the applicable Service Agreement.
4. Quotes, Proposals, and Engagements
Quotes, pricing, packages, and timelines presented on the Site or in communications are estimates and may change. No engagement is binding until both parties have agreed to a written proposal or Service Agreement and any required deposit or payment terms have been accepted. Fees, deliverables, revisions, and project scope are defined in that agreement.
5. Payment
Where you engage us for paid services, payment terms (including deposits, instalments, recurring fees, and due dates) are set out in your Service Agreement or invoice. Late or non-payment may result in suspension of services as described in that agreement.
6. Third-Party Links and Services
The Site may link to third-party websites, tools, or services that we do not control. We provide these links for convenience and are not responsible for the content, products, or practices of third parties. Your use of third-party websites is at your own risk and subject to their terms.
7. Disclaimer of Warranties
The Site and its content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, secure, or free of harmful components. Marketing results — including search rankings, traffic, leads, or sales — depend on many factors outside our control, and we do not guarantee specific outcomes.
8. Limitation of Liability
To the fullest extent permitted by law, Reel Edge Media and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from your use of (or inability to use) the Site. Where liability cannot be excluded, our total liability for any claim relating to the Site is limited to the amount you paid us, if any, for the service giving rise to the claim.
9. Indemnification
You agree to indemnify and hold harmless Reel Edge Media from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Site or your breach of these Terms.
10. Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect and handle your information. By using the Site, you consent to those practices.
11. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the Site after changes are posted means you accept the updated Terms.
12. Termination
We may suspend or restrict access to the Site at any time, without notice, if we believe these Terms have been violated or for any other reason at our discretion.
13. Governing Law
These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. You agree that any dispute relating to the Site or these Terms will be subject to the exclusive jurisdiction of the courts located in British Columbia, Canada.
14. Contact Us
Questions about these Terms? Contact us:
Reel Edge Media
Vernon, British Columbia, Canada
Email: hello@reeledgemedia.com
Phone: (236) 599-6200